September 2020, CMC Telecom became Ameyo's first and only supplier in Vietnamese market in providing solutions to solve all customer experience issues, eliminating inefficient business activities while helping to manage employees well at a reasonable cost.
At the moment, Ameyo's solutions are ready to support Vietnamese businesses with a variety of options, including on-premise deployments in customer-centric data centers or through cloud like AWS, Azure, Oracle or CMC Cloud. The cooperation between the two domestic and foreign technology units is looking forward to opening up greater opportunities for Vietnamese enterprises. It is able to take advantage of comprehensive solutions of Customer Contact Center from Ameyo as well as inherit a domestic cloud computing infrastructure to help optimize costs, accelerate connectivity and higher support availability.
Founded in 2003 under the name Drishti-Soft, by 2010, the brand was officially changed to Ameyo. So far, Ameyo has become the world's leading brand in customer service center solutions, serving more than 2,000 businesses in 60 countries. A series of multinational corporations in the fields of Finance - Banking, Insurance, E-Commerce, and Telecommunications have been accompanying Ameyo in the reform of management and customer care systems to bring different values to the business model. These include major brands such as HDFC Bank, Standard Chartered, ABA Bank (Group of National Bank of Canada), Khan Bank, Oriente Vietnam, Telecom Malaysia, Matrix, Metlife, Qatar Insurance, ...