Many years of accompanying Google to deploy Google Workspace for customers, CMC Telecom experts evaluate that this toolkit brings many benefits to businesses, especially small businesses. Google Workspace is the new name of Google’s G suite tools.

Below, CMC Telecom points out 5 benefits of Google Workspace, helping to improve the way businesses operate today.

Build a trustworthy brand

To build trust with customers in a time when the market has countless suppliers, businesses need to start with small details.

With Google Workspace, businesses become more trustworthy by providing all employees with a professional, customizable email address like safra@yourcompany.com. From those email addresses, businesses can use Mail-Merge in Gmail to send emails to a series of customers and update them about their latest product news weekly, monthly or quarterly.

In addition, the professionalism of the business will be upgraded by customization such as using professional layouts for newsletters, promotions with reports with colors and images attached to the brand logo.

Bring your business ideas to life

Google understands that businesses always come up with many ideas to develop their organizations. To make this a reality, businesses can take advantage of the power of Google Workspace. Because this toolkit has the ability to support businesses in turning these ideas into reality. Using Google Docs, Sheets, and Slides in Google Workspace, businesses communicate with anyone from anywhere with an Internet connection.

Even when you have new ideas, Google Workspace provides helpful suggestions and reminders to help you take action to turn your ideas into reality. In addition, this also helps businesses maintain their implementation plan progress. What’s special is that everyone can work on the same document at the same time, and even participate in meetings directly from that document, using any device.

Besides, it becomes easier to track edits in real time, give feedback, and resolve comments quickly. All changes and edits will be automatically saved to Google Drive. Additionally, when inspiration suddenly strikes, businesses can share their creative ideas instantly with anyone via Google Chat.

Upgrade user’s personal image

Problems with connection problems leading to disconnections and Internet interruptions during online meetings will no longer be a concern with Google Meet. Because the advanced video calling feature in Google Meet will help businesses participate in online meetings smoothly and effectively from home on a laptop, or even from a coffee shop on a mobile device.

This tool uses AI and Machine Learning technology to block background noise and echoes. Not only that, this feature also automatically adjusts lighting so users can see and use sound best even when in less than ideal environments.

Plus, businesses can boost call engagement with polls, break down meeting rooms, and use emojis. After the meeting ends, businesses can review it later if meeting recording is enabled. In general, when using Workspace, businesses receive many benefits in meeting and daily exchanges inside and outside the organization.

Optimize customer touch points

To optimize time, businesses use Google Workspace’s Calendar tool to quickly and intelligently schedule in-person or online appointments. When using this tool, businesses and partners can easily set up online meetings with each other without worrying about overlapping schedules with anyone because of the feature to view empty calendars in Calendar.

For customers, when they want to make an appointment with a business, they can specify the type of appointment they are making. It could be an appointment for a consultation, follow-up or first visit. The purpose is for businesses to know exactly the problem they are facing and how the business will solve the needs they are looking for.

No matter what device your business uses, Workspace can support it all. Because Google wants to bring a smart and time-saving scheduling experience to users.

CMC Telecom is a Vietnamese partner that achieves Google’s Work Transformation capability

Business and customer information is kept confidential

When using Google Workspace, information security issues for organizations and customers will no longer be a concern. Because AI integrated into Workspace will form a powerful defense system, provide analysis, then prevent and automatically block online threats.

With Google Workspace, businesses can freely use its integrated tools and applications on any device. According to research, Gmail in Google Workspace can block more than 99.9% of spam, phishing messages, and malware trying to penetrate users’ mailboxes.

In Vietnam, CMC Telecom is currently a premium partner of Google. This business has been certified by Google for its Work Transformation capability for the Google Workspace service.