PRODUCTS & SERVICES

From ISP to CSP: CMC Telecom’s 15-year journey

Aug 25, 2023

After 15 years of establishment, CMC Telecom has gradually affirmed its position as a leading convergence service provider in Vietnam, overcoming the shadow of success as an Internet service provider for businesses.

Established in 2008, CMC Telecommunications Infrastructure Joint Stock Company (CMC Telecom) is known as one of the Internet service providers (ISP) in Vietnam, focusing on serving high-end corporate customers. , need a stable connection, high quality and professional service.

From an ISP, this company has gradually transformed into a CSP model – a converged service provider with a product ecosystem combining Telecommunications – Information Technology, serving domestic and regional customers. The strange model, but meeting the needs of the market during a period of comprehensive digital transformation, has brought CMC Telecom to new achievements, opening a new era for the business after more than a decade of establishment.


From an ISP, CMC Telecom switched to the CSP model in 2017

Boldly transition to CSP

CSP (Converged Service Provider) – converged service provider is a new concept even in the world. But in Vietnam, a company has pioneered this path for many years: CMC Telecom. Instead of having to use services from many different units, businesses can choose CMC Telecom to use telecommunications – IT services with the most comprehensive, integrated and effective solution.

Once known as the leading Internet infrastructure provider (ISP) in Vietnam, with support from a telecommunications giant in Southeast Asia, Time DotCOM, CMC Telecom holds strong infrastructure strengths. floor with the CVCS cable line across Vietnam connecting to the Southeast Asian land cable network (A-Grid) and connecting to four undersea fiber optic cable lines APG, AAE-1, UNITY and FASTER worldwide.

Partners’ understanding of the international market and experience serving the most demanding customers in Vietnam have helped CMC Telecom quickly catch up with the wave of Industry 4.0. Faced with the urgent need for digital transformation, businesses not only need connection and storage infrastructure, but also a series of needs for information technology management services and network security.

In 2017, when CMC Telecom was honored as one of the five ISPs with the most influence on the development of Vietnam’s Internet in a decade, it was also the time when the company decided to transform itself when it realized that converged services are trends cannot be changed. A converged telecommunications and information technology service ecosystem – that is, CSP – the first in Vietnam has been formed.

CMC Telecom has dared to spend an investment that can be said to be huge compared to the scale of a young telecommunications service provider company with hundreds of billions for Cloud infrastructure and thousands of billions for Data Center.

The first step of this CSP is the Make-in-Vietnam cloud computing platform, which CMC Telecom pioneered in building. CMC Cloud demonstrated the company’s determination to pull data to be stored in the Vietnamese “cloud” to serve the needs of Vietnamese businesses at that time.

From the success of self-developed Cloud, in the following years, the company was chosen to send gold by a series of cloud giants in the world such as AWS, Google Cloud, and Microsoft when they came to Vietnam. World-class data centers are also gradually being formed, of which DC in Tan Thuan opened in 2022, honored as the most modern and safe data center in Vietnam 2022.

Successes in the field of infrastructure bring CMC Telecom not only experience, customers and strong revenue growth, but also help the company build a team of technology experts with experience and certificates. , international standards. From here, a new direction continues to be developed to upgrade this CSP, which is to provide information technology and security services, in parallel with the infrastructure. This is also the core value that CMC Telecom has included in its new service block, on the path to becoming the number one CSP in Vietnam.

In its instructions on digital transformation, the Ministry of Information and Communications affirms that digital infrastructure is broadband telecommunications infrastructure plus cloud computing infrastructure, Internet of Things infrastructure, and technology supply infrastructure. such as services and infrastructure of digital platforms. This concept has shown the correctness of CMC Telecom’s early transition from an Internet infrastructure provider to a converged service provider.

“Just by choosing CMC Telecom’s service ecosystem, businesses can use a full range of services from connection infrastructure, data centers, cloud computing to IT Outsourcing and security services. confidential, from leading experts in these fields”, Mr. Dang Tung Son, Vice President/ Sales and Marketing Education CMC Telecom affirmed.


Mr. Dang Tung Son, Deputy Head of Business and Marketing CMC Telecom affirmed.

“Sweet fruit” leads the digital infrastructure market after 15 years of development

“The Ministry of Information and Communications highly appreciates CMC’s pioneering work in building world-class digital infrastructure” was the affirmation of Minister Nguyen Manh Hung at the opening ceremony of DC Tan Thuan last August.

Minister Nguyen Manh Hung spoke at the inauguration ceremony of Tan Thuan Data Center in August 2022

Previously, in July 2019, CMC Group signed a strategic cooperation contract with international enterprise Samsung SDS, including the field of strength of CMC Telecom. These results have confirmed that CMC Telecom’s role is not just limited to a connection infrastructure provider, but has expanded to a telecommunications and information technology ecosystem.

Currently, CMC Cloud is the leading domestic Cloud service in Vietnam, holding more than 25% of the market share by mid-2023. CMC Telecom is the only telecommunications company currently providing “Make in” Cloud service. Vietnam”, in parallel providing Cloud services from AWS, Google, Microsoft and Oracle. With the strength of owning telecommunications infrastructure, CMC Telecom provides direct connections to international Clouds through AWS Direct Connect, Google Cloud Interconnect, Microsoft Express Route and Oracle Cloud Infrastructure FastConnect services, and manages on a single platform, CMC Multi Cloud.

CMC Cloud is the leading domestic Cloud service in Vietnam

As of mid-2023, statistics show that CMC Telecom is leading in the Digital Infrastructure market, being used by 100% of banks in Vietnam – a group of customers considered to be demanding and demanding. the most rigorous. In addition, more than 50% of businesses in Forbes’ Top 100 world leading brands are also using this provider’s services.

With three data centers, the newly opened DC Tan Thuan has become the first DC in Vietnam to own Uptime Tier III certification for both Design and Construction. In addition to investment and facilities, this unit also invests in improving the quality of its team of leading experts and engineers with international certificates, ready for the goal of becoming Vietnam’s Digital Hub.

Awards such as: Top 10 leading digital infrastructure solution providers in Asia Pacific 2022 by APAC CIO Outlook, Most innovative cloud service provider 2020 at IFM, Top 10 solution providers The leading digital infrastructure in the Asia Pacific region 2022 (APAC CIO Outlook) is a clear recognition of the success of CMC Telecom’s transition from an ISP to a CSP.

“This is the result of a long preparation process and an investment strategy in the right direction. CMC Telecom is determined to become the best digital transformation service provider in Vietnam, providing customers with services with the highest quality standards. From that strategy will lead to positive actions to transform from a telecommunications company to a leading technology company, changing its image and identity with customers”, Mr. Dang Tung Son, Vice President. / CMC Telecom Business and Marketing Education shares.